Privacy Policy

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Privacy Policy for The Psychotherapy Studio
Effective Date: 20th September 2025

At The Psychotherapy Studio, your privacy is very important to us. This policy explains how we collect, use, and protect your personal information when you visit our website, www.thepsychotherapystudiowales.co.uk.

1. Information We Collect
We may collect the following types of personal information:

Contact information: Name, email address, phone number, and any other information you provide when contacting us.
Website usage data: Information about how you use our website, including pages visited and time spent on the site, collected through cookies and analytics tools.
Session-related information: If you book therapy sessions via the website, details related to your appointments and communications.

2. How We Use Your Information
Your information is used for purposes including:

Responding to inquiries or requests.
Booking and managing therapy sessions.
Improving our website and services.
Sending relevant updates or information (with your consent).

We will never share your personal information with third parties for marketing purposes.

3. Cookies
Our website uses cookies to improve user experience and analyze site usage. You can choose to disable cookies in your browser settings; however, some parts of the website may not function properly without them.

4. Data Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, and unauthorized access. All electronic communications are encrypted where possible.

5. Your Rights
Under UK data protection law, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to or restrict processing of your data.
Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at aislyn@thepsychotherapystudiowales.co.uk

6. Data Retention
We retain your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available on our website.

Contact Us
If you have any questions or concerns about your privacy or this policy, please contact us:

The Psychotherapy Studio
Email: aislyn@thepsychotherapystudiowales.co.uk
Phone: 07721643401